Amy Seigel, the CEO of Advocare Care Management, discusses the impact of the pandemic on the work that her company does. She explains that most of their clients are seniors, and that they have seen an increase in the need for their services since the pandemic began.
Seigel describes how Advocare has had to adapt its methods in order to continue providing care to their clients during the pandemic. In the early stages of the pandemic, home health care providers had to get creative in how they cared for their patients. This included things like taking their blood pressure through a window or passing pillboxes through a mail slot. Providers also had to become adept at testing and using personal protective equipment. The pandemic also created challenges in terms of mental and emotional health, as many seniors were isolated from their loved ones.